Before you begin:

• Ensure you have a Zoho Commerce store and an active MightyChat account.

Steps:

1. Connect Zoho Commerce:

   • Access MightyChat's integration settings.
   • Locate the Zoho Commerce option and click "Connect".
   • Authorize the integration by granting the necessary permissions (access to store and product lists).
     
   • 

2. Create/Select Chatbot:

   • Choose to either create a new chatbot or utilize an existing one.
   • For a new chatbot, provide a name and welcome message. Select the desired language model and visibility settings.

3. Configure Zoho Commerce Data Source:

   • Within the chatbot settings, choose Zoho Commerce as the data source.

   • Input your Zoho Commerce Organization ID and Store URL.

     • Organization ID:
       • Go to your Zoho Commerce dashboard.
       • Navigate to Settings > Organization Profile. /zstore/settings/organization
       • Locate and copy the Organization ID displayed there.
     • Store URL:
       • This is your Zoho Commerce store's web address.
         
       • 
         
       • Copy and paste it into the designated field within MightyChat.

   • Click "Verify Organization" to confirm the connection.

4. Save Changes and Train Chatbot:

   • Click "Save Changes" to finalize the integration.
   • This action will automatically trigger the training process, enabling the chatbot to access and learn from your Zoho Commerce product data.

5. Test and Deploy:

   • Utilize MightyChat's testing feature to ensure the chatbot responds accurately to product inquiries.
   • Once satisfied with the performance, deploy the chatbot to your website or desired channels.

Additional Notes:

• Refreshing the Integration: If you ever need to refresh the integration or update permissions, follow these steps:

  • Disconnect Zoho  from MightyChat.
  • Reconnect Zoho Commerce, following the authorization steps.
  • Save changes and allow the chatbot to re-train.

• Product and Store Information: The chatbot will be able to access and provide information such as:

  • Product names, descriptions, prices, images, and availability.
  • Store policies, shipping information, and contact details.
    
• The fields that are read are
  
• "name"
  
• "product_description"
  
• "product_short_description"
  
• "prduct_id"
  
• "stock"
  
• "price"
  
• "url"
  
• "image"
  
• 
  
• Prompting: